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Orders are packed and dispatched within 1–2 working days. Delivery usually takes 3–5 working days from dispatch.

You'll get a tracking link by email as soon as your parcel leaves us, so you can follow it the whole way.

Free on all orders over £50.

Below that, rates are calculated at checkout based on where you are.

Worldwide.

Delivery times and shipping cost are calculated automatically at checkout based on your address. We ship from the Netherlands. If you're ordering from outside the EU — the UK included — your order may be subject to import duties, VAT or customs charges on arrival. These are set by your country and are outside our control.

Usually not. Tracking can sit still for a few days between scans, particularly over weekends, and then jump forward. If nothing has moved for 7 days, email us and we'll chase it.

You have 14 days from the day your order arrives to request a return, for any reason. See our Returns page for the full details.

Try things on. That's what the 14 days are for. You can handle a piece the way you would in a shop — including taking the tags off to try it. That won't cost you anything.

If a piece comes back worn beyond trying on, washed, altered or damaged, we may reduce your refund to reflect the loss in value. If that happens we'll tell you why, and by how much, before we refund you.

Head to our Returns page and click Start a return or cancellation. Sign in with the email you used at checkout, select your order, and follow the steps — no need to email us first.

You'll get a confirmation email once we've received your request.

Within 14 days of you telling us you're returning. We may wait until either the item reaches us or you send proof you've posted it, whichever comes first — a tracking receipt is enough. We refund to the original payment method, including the standard outbound delivery you paid, less the £3.95 return label if you used ours. Bank processing can add a few days on top.

You do. Return shipping is £3.95, taken off your refund, wherever you're ordering from. We'll email you a tracked label — you never pay anything out of pocket at the post office.

You can arrange your own postage instead if you'd rather, and then nothing is deducted. Use a tracked service either way.

If an item is faulty, damaged or not what you ordered, we cover the return and you're refunded in full.

The simplest way is to return the original and place a new order — that way you're not waiting for stock to be held. Email us and we'll help.

That shouldn't happen, and we'll sort it properly. Email us with your order number and a photo, and we'll cover the cost of putting it right.

Not yet. Everything is online, which is part of how the price stays where it is.

Cold wash, inside out, with similar colours. No fabric softener — it coats technical fabric and kills the stretch over time. Hang to dry rather than tumble.

Done that way, these should outlast the trend cycle. That's rather the point.

Every product page has a size guide with measurements to help you find the right fit.

Probably, and sooner if you tell us. We're small enough that what you email us actually changes what we make next. hello@savaactive.com